Does Red Nails II offer any discounts?

*Yes, we do offer case discount pricing. Sealed cases can range from 8 to 12 boxes of the same product. Check under cases or for any large order contact us via e-mail:rednails_ii@yahoo.ca

How long will it take for my order to arrive?

*Orders are processed and shipped out for delivery within 2 business days after payment and confirmation of an order. You will receive your order within 3 to 6 days.

I don’t see an item I am interested in on your site, can you still order it for me?

*We will gladly look into your request and order it for you from our distributors.

If I request my order to be picked up at one of your stores, how long does it take to arrive?

*Store pick-up orders are ready within 2 business days. Please wait for a email stating that your order is completed

What is pre-sale price?

*A pre-sell is essentially a pre-order price that guarantees a price and quantity before the item is released. If a pre-ordered item has a price decrease before it releases you will get a refund for the difference…our price guarantee to you! All refunds will be in the form of store credit. Also all release dates are tentative, we cannot control manufacturer delays. All preorder cancellation requests will be subject to a 10% fee.

Can I order older product with a Pre-release item?

*Yes you may, however, your order will not ship until all products are in-stock.

Deposits are required to guarantee price and quantity.

*Deposits amounts will vary according to the quantity being reserved.

If the prices drops before your product ships you will be refunded the difference. You will not be subject to price increases once you are locked in.

Is everything listed on your site available in store?

* Yes. However if you are not ordering through the website and requesting to pick we recommend you call to make sure the product you are looking for is at the store of your choosing.