Red Nails II offers different shipping options within Canada upon check-out. Shipping is provided by Canada Post and we offer free store pick-up at both locations. Orders outside of Canada will need to be confirmed due to strict policies from manufactures. For returning damaged products or any inquiries please contact us via e-mail:firstname.lastname@example.org
ABSOLUTELY ALL CREDIT CARD AND PAYPAL INFORMATION MUST MATCH THE BILL TO AND SHIP TO ADDRESS. ALL ORDERS WITHOUT THE PROPER BILLING ADDRESS WILL NOT BE PROCESSED, AND THE ORDER WILL BE CANCELLED.
If your order includes Pre-order items, the order will not ship until all Items in the order are in-stock. Please order separately if you would like in-stock items to ship right away
Based on the size of your order, your location and requested delivery time frame you will have various shipping options at checkout. To estimate the cost of shipping for your order you can utilize our shipping calculator located at the bottom of the shopping cart page. Rates do not include taxes.
SHIPPING IN CANADA STARTS AT 12.99 for the first box,cases start at 19.99.
All packages ship EXPEDITED via CANADA POST.
Express shipping is not offered as part of our free service but EXPRESS shipping is available upon request. After your purchase we can send you a separate invoice with the exact amount if you wish to use Express shipping.
Most orders over $150 will be delivered to the Post Office unless other arrangements are made. Signature delivery will cost an additional $3
Red Nails II is not liable for and order that is either lost or stolen if tracking shows that the item was delivered
Please notify us if you move so we can make the necessary changes on your account. Changing your account will not reflect on orders not shipped.
If an incorrect or incomplete address is input upon ordering, Red Nails Will not be responsible if the item is miss delivered. Also, any item them is returned to us will incur additional shipping charges to re ship.
For delivery estimates please use our shipping calculator at the bottom of the shopping cart page. Please note that the calculator is not always exact; a more accurate cost and delivery will be shown during the checkout process. You will not be charged until you see what your exact shipping and delivery will be during the checkout process.
We are not responsible for any disruptions incurred because of weather or labour disputes by our delivery services. Also, we are not responsible for Items that are received after the specified Canada post delivery date if you had free shipping. However if you paid for shipping and your package was received after the specified delivery date will gladly contact Canada post for a refund on your behalf.
Ontario- Quebec shipping time frame 2-3 days
Western Canada 5-7 days
Atlantic Canada 5-7 days
Friendly Reminder we offer Free pick-up service at any of our locations.
RETURNS AND CANCELLATIONS
All product sold are non-returnable. If your item was received damaged during shipment we must be notified within 24 hours with pictures of the damage issues. If you wish to cancel a pre-order or order please email us we’ll look into it. However, this cancellation might be subject to a 10% restocking fee. All customer-requested canceled orders will have the fees deducted from the total amount credited. This is a new Paypal policy, not ours, they will not refund/credit fees.
All refunds will NOW be issued as a Store Credit and once the refund is processed you will receive the store credit via email, as a coupon, to use in the store for the amount of the refund. Users with a Rednails2 Account will also be able to see their active Store Credits from their My Account Page.